Privacy Policy

Effective Date: 18 November 2024

Ecom Achievers Pte. Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or interact with our website. Please read this policy carefully.

1. Information We Collect
1.1 Personal Information:
We may collect personal information that you provide, such as:
- Name
- Email address
- Contact number
- Billing address

1.2 Non-Personal Information:
We may collect non-personal data automatically, including:
- Browser type
- IP address
- Device information
- Usage data


2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Respond to inquiries and offer customer support.
- Process payments and manage subscriptions.
- Send updates, promotional offers, or other communications.
- Comply with legal obligations and enforce our Terms of Service.


3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data in the following scenarios:

- With service providers that help us operate our business (e.g., payment processors, email services).
- To comply with legal obligations, such as responding to court orders or regulatory requirements.
- In connection with a business transfer (e.g., merger, acquisition, or sale of assets).


4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These technologies may:
- Track website usage and analytics.
- Remember your preferences and settings.
- Deliver personalized content or ads.

You can manage your cookie preferences through your browser settings.

5. Data Security
We take appropriate measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccuracies.
- Request deletion of your personal data, subject to legal obligations.
- Opt-out of receiving promotional communications.

To exercise these rights, contact us at support@ecomachievers.com.

7. Retention of Information
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links
Our website or communications may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website with the revised effective date. Continued use of our services after changes are made indicates your acceptance of the updated policy.

10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ecom Achievers Pte. Ltd.
101 Upper Cross Street, #05-16, People's Park Centre, Singapore (058357)
Email: support@ecomachievers.com


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